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Go to the shopRefund and Cancellation Policy
Refund and Cancellation Policy
- Once your order has been dispatched and delivered to the address provided, you have a period of 48 hours to confirm receipt of the order and that it complies with what was paid at the end of your purchase process; Size, model and color. If we do not receive confirmation of the aforementioned points within the established period, it does not apply for a change of part in case the client so requires.
- We do not refund money unless the customer receives a product in poor condition; Stained, torn or unstitched. As long as it is reported within 48 hours.
- Shipping costs are not refundable. The customer is responsible for the shipping costs to return the order and proceed with the change.
- In the event that there is any amount of difference due to the change of part, it must be done in advance.
- The part you want to change must be in perfect condition, it cannot be delivered worn, damaged, washed or altered and they must contain the original labels.
- In order for the return to be effective, you must meet all the requirements set forth above.
- The amount credited is not transferable and is valid for 180 days. Your credit must be used in full on your new order.
- Colors and sizes may vary due to photographic lenses, indoor/outdoor lighting, and computer monitor resolutions. These situations do not qualify as refundable defects.
- Returned items will be inspected for signs of wear or defects, if the item is not in original condition we will not issue CREDIT NOTE.
- The pieces in OFFERS do not apply for exchanges or returns.
